Find out all questions about how to use Privy
What to do if I have problems login to Privy?
How do I login if I forgot my PrivyID?
How to do the Forgot Password?
What should I do if I did not receive any OTP message when signing?
How to upload the document that will be signed?
How to download the document?
How to delete a document?
How to add recipients for the document?
What should I do if error notification appears while signing?
When uploading a document, an error notification appears and the document wasn't uploaded successfully. What should I do?
My personal data doesn't match with the information on my ID Card. How can I update the data?
Is it possible to change my personal data different from the information on my ID Card?
How do I deactivate/suspend my Privy account?
How to revoke Digital Certificate?
How to renew an expired Digital Certificate?
I get "access denied" messages when opening a document. What should I do to open the document?
What should I do if the signature image doesn't appear when signing?
Is it possible to relocate the digital signature on a document?
How to check the signature status has been succesful?
How do I verify a document with a digital signature?
I have made a payment to top up my balance, but the balance doesn't add up. What should I do?
What are the signing workflows in Privy?
How to top up Privy Balance?
What are the Privy Balance payment methods?
Registration
New Registration (Unverified & Verified Registration)
About Privy usage
Find out all questions about how to use Privy
Enterprise
All you need to know about Privy's Enterprise product
Product and services
Find out more about Privy's products and services
General question
Inquire information and clarification on a broad topic
Personal Plan
New Business Process [Personal Plan]
PrivyChat
New Product
