Privacy Policy

Effective Date: February 22, 2019

This Privacy Policy only applies to Privy services. This Privacy Policy is intended to provide information to you/Privy Users about how Privy collects, uses, shares, processes, and secures User Personal Data for Privy services. By using Privy services, the User understands that Privy will collect and use User information as described in this Privacy Policy. The use of Privy is managed by the Privacy Policy and Terms of Use. The definitions used in this Policy refer to the definition explained in the Terms of Use.

Privy will give notice to the User if there is a change to this Privacy Policy by posting it on this page and/or writing the date of the latest privacy policy update.


Data that we request from you

When you create a Privy account, you provide personal data information in the form of an Identity Card (KTP) or another identification card, phone number, email address, and face record or selfie.

Data that we collect automatically

When you sign, we will automatically collect IP Address, login information, geolocation, and browser version.

Data that we collect from Third Parties

Users can create a Privy account through a third party to access or use services provided by the third party. The third party is the registration authority appointed by Privy, then the personal data information that you provided at the time of registration will be forwarded to Privy to create your Privy Account.


We use Cookies as long as you use the Service, User reference, and authentication data related to user sessions either through the website or the Privy application.

To create a Privy Account and use the Privy service, the User is asked to provide some of the User’s information and personal data correctly, clearly, accurately, and completely tp Privy. If the User does not provide personal data or provide statements and guarantees, incorrect information or personal data, unclear, inaccurate, or incomplete, then Privy has the right to refuse the application to create a Privy Account and suspend or stop some part or all of the Privy services provided to User.


The Personal Data that User provides will be used to provide product services from Privy, such as:

  1. Use personal data information to create a Privy Account, issue Electronic Certificate, and provide Privy Services.
  2. Collect and record data related to the signing process electronically.
  3. Give out information related to the use of Privy User Accounts, such as service usage information and promotional information.
  4. Repair and improve products and services to the Privy User.


Privy uses cookies in improving the quality of services to recognize and remember certain information in the User’s browser including session management, service personalization, and recording of user activity. You can choose to disable cookies in your browser, but if the User deactivates cookies, this will restrict the certain function of the Privy website services.


Privy will openly disclose sufficient Personal Data mentioned in the Electronic Certificate issued by Privy as needed to fulfill the Privy Service used by the User.

Privy does not sell and/or share User Personal Data with other parties without the User’s consent. Privy guarantees that only User and other parties are approved by User that can access and/or view Electronic Documents uploaded through the User’s PriviyID Account.

When you give consent to a third party to use Privy Account to access or use services provided by a third party, the third party’s use of personal data of users is subject to the terms and conditions and/or privacy policy of each third party.

Privy may use or disclose the User’s Personal Data in the context of complying with legal and regulations, in the context of law enforcement processes or taking further preventive actions related to unauthorized activities, suspected criminal acts, or violations of laws or regulations.


We carry out security and safeguard measures with care to protect the confidentiality of User’s personal data from time to time. Any content uploaded and sent by the User to Our Services will be stored securely and sent confidentially using industry electronic information security standards.

Privy sets high standards for information security, for your information, Privy has been certified with ISO 27001:2013 regarding Information Security Management System.


The Personal Data that collected by Privy is stored in the territory of the Unitary Republic of Indonesia and will be available as long as the User is a Privy Account User as required by the Terms of Use and the applicable Legislation and Regulation regarding the storage of personal data.


Access Request

The User has the right to access the User’s Personal Data stored on Privy. Access requests to personal data can be made by giving notice to Privy through Privy’s contact listed on this page.

Request for Change

The User has the right to change the User’s Personal Data stored on Privy. Changes, additions, or updates to personal information and data can be made by giving notice to Privy through Privy’s contact. Privy has the right to verify the changes, additions, or updates of the personal information and data by the Privy’s procedure.

Request for Removal

Based on the User’s request, Privy will delete the User’s Personal Data from the Privy system.

Request for User Rights and further questions regarding how Privy operates its Privacy Policy can be submitted through your notice to us as explained below.

Notification from Us

Any notice from us that addressed to you or User will be announced via Website and email or User’s Short Message Service (SMS) registered on Privy Account or Ours.

Notification from You

Every notification from you or the User addressed to us becomes effective when the notification is received by us through email address and/or through physical documents send to PT Privy Identitas Digital at Jl. Kemang Raya No. 34L, 2nd Floor, Kelurahan Bangka, Mampang Prapatan District, South Jakarta 12730, Indonesia.